FAQs

FAQs

Questions to Answers

Questions to Answers

Will we be locked in a long-term waste contract with SDS?

Our contracts are for 12 months, after which they simply convert to a rolling monthly contract, which you can cancel at any time with 30 days notice. Because businees waste producing changes, you are able to adapt your collections at any point again with 30 days notice.

What is the Duty of Care?

The Duty of Care is a piece of law that states that everybody is responsible for the disposal of their waste. Failure to comply is an offence subject to an unlimited fine if convicted.

How do I know what waste collection my business needs?

We would always recommend meeting on site to discuss what waste you are producing and work out the most suitable bins and collections to meet your needs.

How soon can you start collecting my commercial waste?

Once one of our team has visited your business and we have agreed on the appropriate bins and collection frequency, we will normally provide bins within five days and start collections the following week. If you have a build-up of waste and require a collection sooner, please contact us to discuss.

How often will my bins be emptied?

We offer collections from daily to monthly depending on your needs. If you have the space for multiple bins you can reduce the frequency.